1. Information We Collect
We collect information you provide when you register, create orders, or contact support. This includes name, email, phone number, delivery addresses, payment details (processed by third-party providers), and shopping lists. We may also collect device and usage data to improve our service.
2. How We Use Your Information
We use your information to provide the TryShopper service, match you with shoppers, process payments, and communicate about orders. We may use data for analytics, fraud prevention, and to comply with legal obligations.
3. Sharing Your Information
We share order and delivery details with shoppers and individuals as needed to fulfil services. Payment processors receive only the data required to complete transactions. We do not sell your personal information to third parties.
4. Data Security
We use industry-standard measures to protect your data. Sensitive data is encrypted in transit and at rest. Access to personal information is restricted to authorised personnel.
5. Data Retention
We retain account and order data for as long as your account is active and for a reasonable period thereafter for legal, tax, or dispute resolution purposes. You may request deletion of your data where permitted by law.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data. You can update account information in your profile. For requests, contact us at support@tryshopper.com.
7. Cookies and Tracking
We use cookies and similar technologies to maintain sessions, improve performance, and understand how you use our platform. You can manage cookie preferences in your browser.
8. Changes
We may update this policy from time to time. Significant changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.
9. Contact
For privacy-related questions, contact us at legal@tryshopper.com.